portal-api/app/Services/Customer/CustomerMailService.php

<?php

namespace App\Services\Customer;

use App\Exceptions\InvalidTemplateVariableException;
use App\Mail\Customer\ManualCustomerEmail;
use App\Mail\GenericTemplateMail;
use App\Mail\Customer\PasswordResetByAdmin;
use App\Models\Customer;
use App\Models\Log;
use App\Models\Mail as MailLog;
use App\Models\Template;
use App\Models\User;
use App\Repositories\Customer\CustomerRepositoryInterface;
use App\Services\Customer\Concerns\ResolvesCustomer;
use App\Services\Email\EmailTemplateRenderer;
use App\Support\AutoEmailGate;
use App\Support\EmailRecipients;
use App\Support\MailAttachments;
use App\Support\MailGlobals;
use App\Support\MailPlaceholders;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Hash;
use Illuminate\Support\Facades\Mail;

class CustomerMailService
{
    use ResolvesCustomer;

    public function __construct(
        private readonly CustomerRepositoryInterface $customerRepository,
        private readonly EmailTemplateRenderer $renderer,
    ) {}

    /**
     * @return array{subject: string, html: string, cc: array<int, string>, bcc: array<int, string>}
     */
    public function previewTemplateEmail(string $uuid, int $templateId): array
    {
        $customer = $this->resolveCustomer($uuid);
        $template = $this->sendableTemplate($templateId);
        $config = $template->mailConfig();

        return [
            ...$this->renderForCustomer($template, $customer),
            'cc' => $config['cc'] ?? [],
            'bcc' => $config['bcc'] ?? [],
        ];
    }

    public function wrapWithLayout(string $uuid, string $contentHtml): string
    {
        $customer = $this->resolveCustomer($uuid);

        return MailPlaceholders::fill(Template::layoutBody($contentHtml), [
            ...MailGlobals::values(),
            ...MailPlaceholders::recipientValues($customer, $customer->email),
        ]);
    }

    private function sendableTemplate(int $templateId): Template
    {
        $template = Template::query()->whereKey($templateId)->where('status', 1)->first();
        abort_if(!$template, 422, 'Template không tồn tại hoặc đang bị tắt.');
        abort_if($template->format === 'json', 422, 'Không thể gửi template JSON (hoá đơn).');

        return $template;
    }

    /**
     * @return array{subject: string, html: string}
     */
    private function renderForCustomer(Template $template, Customer $customer): array
    {
        $values = collect($template->variables())
            ->map(fn ($definition) => $definition['example'] ?? '')
            ->merge(MailGlobals::values())
            ->merge(MailPlaceholders::recipientValues($customer, $customer->email))
            ->all();

        try {
            return $this->renderer->render($template, $values);
        } catch (InvalidTemplateVariableException $e) {
            abort(422, $e->getMessage());
        }
    }

    /**
     * Reset về mật khẩu ngẫu nhiên và gửi mail cho khách hàng.
     */
    public function resetPassword(string $uuid): void
    {
        $customer = $this->resolveCustomer($uuid);

        $this->setPasswordAndNotify($customer, str()->random(10));
    }

    /**
     * Đặt mật khẩu do admin nhập và gửi mail cho khách hàng, có ghi log.
     */
    public function sendPasswordEmail(string $uuid, string $password, string $clientIp): void
    {
        $customer = $this->resolveCustomer($uuid);

        $this->setPasswordAndNotify($customer, $password);

        Log::create([
            'agent' => 'admin',
            'client_ip' => $clientIp,
            'description' => sprintf('Admin gửi lại mật khẩu mới cho customer %s', $customer->email),
            'customer_id' => $customer->id,
        ]);
    }

    private function setPasswordAndNotify(Customer $customer, string $password): void
    {
        DB::transaction(function () use ($customer, $password) {
            $this->customerRepository->update($customer->id, ['password' => Hash::make($password)]);

            $mail = new PasswordResetByAdmin([
                'fullname' => $customer->fullname,
                'email' => $customer->email,
                'password' => $password,
            ]);

            Mail::to($customer->email)->send($mail);

            MailLog::create([
                'subject' => $mail->envelope()->subject,
                'to' => $customer->email,
                'customer_id' => $customer->id,
                'message' => $mail->render(),
            ]);
        });
    }

    /**
     * Gửi email tự do (hoặc theo template) cho khách hàng, có ghi log.
     */
    public function sendCustomEmail(string $uuid, array $data, User $admin, string $clientIp): void
    {
        $customer = $this->resolveCustomer($uuid);

        abort_if(!AutoEmailGate::mailEnabled(), 422, 'Hệ thống đang tắt gửi email (Mẫu email → Cài đặt → Bật gửi email).');

        $template = empty($data['template_id']) ? null : $this->sendableTemplate((int) $data['template_id']);
        abort_if(
            $template?->isMarketing() && !$customer->acceptsMarketingEmail(),
            422,
            'Khách hàng đã tắt nhận email marketing, không thể gửi mẫu email marketing.',
        );
        $subject = trim((string) ($data['subject'] ?? ''));
        $message = trim((string) ($data['message'] ?? ''));

        if ($template && ($subject === '' || $message === '')) {
            $rendered = $this->renderForCustomer($template, $customer);
            $subject = $subject ?: $rendered['subject'];
            $message = $message ?: $rendered['html'];
        }

        abort_if($subject === '' || $message === '', 422, 'Subject và content không được để trống.');

        $to = EmailRecipients::parse($data['to'] ?? null) ?: [$customer->email];
        $cc = EmailRecipients::parse($data['cc'] ?? null);
        $bcc = EmailRecipients::parse($data['bcc'] ?? null);

        abort_if($to === [], 422, 'Không có địa chỉ email nhận hợp lệ.');

        $files = MailAttachments::store($data['attachments'] ?? [], "customer-emails/{$customer->id}");

        $mailer = Mail::to($to);
        if ($cc !== []) {
            $mailer->cc($cc);
        }
        if ($bcc !== []) {
            $mailer->bcc($bcc);
        }
        $mailer->send($template
            ? new GenericTemplateMail($subject, $message, array_diff_key($template->mailConfig(), array_flip(['cc', 'bcc'])), storedFiles: $files)
            : new ManualCustomerEmail($subject, $message, wrapLayout: (bool) ($data['with_layout'] ?? true), storedFiles: $files));

        MailLog::create([
            'template_id' => $template->id ?? 0,
            'subject' => $subject,
            'from_address' => $template?->mailConfig()['from_email'] ?? config('mail.from.address'),
            'to' => implode(', ', $to),
            'cc' => implode(', ', $cc),
            'bcc' => implode(', ', $bcc),
            'customer_id' => $customer->id,
            'sent_by' => $admin->id,
            'message' => $message,
        ]);

        Log::create([
            'agent' => 'admin',
            'client_ip' => $clientIp,
            'description' => sprintf(
                '%s gửi email cho customer %s%s',
                $admin->username ?? $admin->email ?? 'Admin',
                $customer->email,
                $template ? sprintf(' bằng template #%s', $template->id) : '',
            ),
            'customer_id' => $customer->id,
        ]);
    }
}