<?php

namespace App\Models;

use App\Traits\LogsActivity;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;

class Ticket extends Model
{
    use HasFactory, LogsActivity;

    protected $table = 'ticket';

    protected $fillable = [
        'uuid',
        'ticket_num',
        'subject',
        'customer_id',
        'description',
        'status',
        'room',
        'data',
        'gallery',
    ];

    protected $casts = [
        'gallery' => 'array',
    ];

    public function customer()
    {
        return $this->belongsTo(\App\Models\Customer::class);
    }

    public function reply()
    {
        return $this->hasMany(\App\Models\TicketReply::class,'ticket_id','id');
    }
}