<?php

namespace App\Mail\Admin;

use App\Mail\TemplateMailable;
use Illuminate\Bus\Queueable;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Queue\SerializesModels;

class TicketAdminNotification extends TemplateMailable implements ShouldQueue
{
    use Queueable, SerializesModels;

    public function __construct(
        public readonly mixed $ticket,
        public readonly mixed $customer,
    ) {}

    protected function scenario(): string
    {
        return 'admin_ticket_notification';
    }

    protected function variables(): array
    {
        $description = strip_tags($this->ticket->description ?? '');

        return [
            'ticket_num'    => $this->ticket->ticket_num,
            'subject_text'  => $this->ticket->subject,
            'room'          => $this->ticket->room ?? 'N/A',
            'customer_name' => trim($this->customer->firstname . ' ' . $this->customer->lastname) ?: 'N/A',
            'customer_email'=> $this->customer->email,
            'description'   => mb_substr($description, 0, 500) . (mb_strlen($description) > 500 ? '…' : ''),
            'ticket_url'    => config('app.frontend_url') . '/tickets/' . $this->ticket->ticket_num,
        ];
    }
}