<?php

namespace App\Mail;

use App\Support\EmailTemplateShell;
use App\Support\MailGlobals;
use Illuminate\Bus\Queueable;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Queue\SerializesModels;

class TicketCreated extends TemplateMailable implements ShouldQueue
{
    use Queueable, SerializesModels;

    public function __construct(
        public readonly mixed $ticket,
        public readonly mixed $customer,
    ) {}

    public function attachments(): array
    {
        return [];
    }

    protected function scenario(): string
    {
        return 'ticket_created';
    }

    protected function variables(): array
    {
        $room = $this->ticket->roomLabel();

        return [
            'full_name'  => $this->customer->fullname ?: 'Quý khách',
            'ticket_num' => $this->ticket->ticket_num,
            'subject'    => $this->ticket->subject,
            'room_row'   => $room ? EmailTemplateShell::row('Phòng ban', e($room)) : '',
            'ticket_url' => MailGlobals::frontendUrl() . '/tickets/' . $this->ticket->ticket_num,
        ];
    }
}