<?php

namespace App\Mail;

use Illuminate\Bus\Queueable;
use Illuminate\Contracts\Queue\ShouldQueue;
use Illuminate\Mail\Mailable;
use Illuminate\Mail\Mailables\Content;
use Illuminate\Mail\Mailables\Envelope;
use Illuminate\Queue\SerializesModels;

class TicketCreated extends Mailable implements ShouldQueue
{
    use Queueable, SerializesModels;

    public function __construct(
        public readonly mixed $ticket,
        public readonly mixed $customer,
    ) {}

    public function envelope(): Envelope
    {
        return new Envelope(
            subject: "[#{$this->ticket->ticket_num}] Yêu cầu hỗ trợ của bạn đã được tiếp nhận",
        );
    }

    public function content(): Content
    {
        return new Content(
            view: 'emails.customer.ticket-created',
            with: [
                'fullName'   => trim("{$this->customer->firstname} {$this->customer->lastname}") ?: 'Quý khách',
                'ticketNum'  => $this->ticket->ticket_num,
                'subject'    => $this->ticket->subject,
                'room'       => $this->ticket->room,
                'ticketUrl'  => rtrim(config('app.frontend_url', ''), '/') . '/tickets/' . $this->ticket->ticket_num,
            ],
        );
    }

    public function attachments(): array
    {
        return [];
    }
}