<?php

namespace App\Http\Resources\Api\Ticket;

use Illuminate\Http\Request;
use Illuminate\Http\Resources\Json\JsonResource;

class TicketReplyResource extends JsonResource
{
    public function toArray(Request $request): array
    {
        return [
            'id'          => $this->id,
            'ticket_id'   => $this->ticket_id,
            'message'     => $this->message,
            'sender_type' => $this->user_id ? 'staff' : 'client',
            'sender_name' => $this->when(
                $this->user_id,
                fn() => optional($this->user)->username ?? optional($this->user)->name ?? 'Admin',
                'Khách hàng'
            ),
            'sender_role' => $this->user_id ? 'Nhân viên hỗ trợ' : 'Khách hàng',
            'user_id'     => $this->user_id,
            'customer_id' => $this->customer_id,
            'created_at'  => $this->created_at,
            'updated_at'  => $this->updated_at,
        ];
    }
}