feat(service): huỷ dịch vụ, SSL, đổi mật khẩu hosting, lịch sử thanh toán theo hình thức

- Lịch sử thanh toán hoá đơn trả thêm `method` (tự động gia hạn / số dư / admin / chuyển khoản / hoàn tiền), bỏ đuôi `(method)` khỏi ghi chú
- `DnsServer::panelUrl()` = https://<domain>/ dùng cho email cấp hosting và nút Plesk của khách
- Order item trả thêm `uuid`/`type` của dịch vụ để FE dẫn tới trang quản lý
- Yêu cầu huỷ dịch vụ, chứng chỉ SSL, lịch sử gia hạn, đổi mật khẩu hosting cho khách

Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>

database/migrations/2026_10_27_000004_seed_resend_account_templates.php

@@ -0,0 +1,14 @@
+<?php
+
+use Database\Seeders\TemplateSeeder;
+use Illuminate\Database\Migrations\Migration;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        (new TemplateSeeder())->seedServiceLifecycleTemplates();
+    }
+
+    public function down(): void {}
+};

database/migrations/2026_10_27_000005_add_audience_to_service_attachments_table.php

@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('service_attachments', function (Blueprint $table) {
+            $table->string('audience', 20)->default('admin')->after('service_id')->index();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('service_attachments', function (Blueprint $table) {
+            $table->dropColumn('audience');
+        });
+    }
+};

database/migrations/2026_10_28_000001_create_service_ssl_certificates_table.php

@@ -0,0 +1,23 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('service_ssl_certificates', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('service_id')->unique()->constrained('services')->cascadeOnDelete();
+            $table->longText('data');
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('service_ssl_certificates');
+    }
+};

database/migrations/2026_10_28_000002_create_service_cancellation_requests_table.php

@@ -0,0 +1,31 @@
+<?php
+
+use Database\Seeders\TemplateSeeder;
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('service_cancellation_requests', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('service_id')->constrained('services')->cascadeOnDelete();
+            $table->foreignId('customer_id')->constrained('customers')->cascadeOnDelete();
+            $table->string('reason_code', 40)->nullable();
+            $table->text('reason');
+            $table->string('status', 20)->default('pending')->index();
+            $table->timestamps();
+        });
+
+        (new TemplateSeeder())->seedScenarioIfMissing('admin_service_cancellation_request');
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('service_cancellation_requests');
+        DB::table('template')->where('scenario', 'admin_service_cancellation_request')->delete();
+    }
+};

database/migrations/2026_10_28_000003_add_resolution_to_service_cancellation_requests.php

@@ -0,0 +1,24 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('service_cancellation_requests', function (Blueprint $table) {
+            $table->text('admin_note')->nullable()->after('reason');
+            $table->timestamp('resolved_at')->nullable()->after('status');
+            $table->string('resolved_by', 100)->nullable()->after('resolved_at');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('service_cancellation_requests', function (Blueprint $table) {
+            $table->dropColumn(['admin_note', 'resolved_at', 'resolved_by']);
+        });
+    }
+};

database/migrations/2026_10_28_000004_add_cancel_at_expiry_to_services_table.php

@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('services', function (Blueprint $table) {
+            $table->boolean('cancel_at_expiry')->default(false)->after('auto_renew')->index();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('services', function (Blueprint $table) {
+            $table->dropColumn('cancel_at_expiry');
+        });
+    }
+};

database/migrations/2026_10_28_000005_seed_admin_customer_service_renewed_template.php

@@ -0,0 +1,18 @@
+<?php
+
+use Database\Seeders\TemplateSeeder;
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Support\Facades\DB;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        (new TemplateSeeder())->seedScenarioIfMissing('admin_customer_service_renewed');
+    }
+
+    public function down(): void
+    {
+        DB::table('template')->where('scenario', 'admin_customer_service_renewed')->delete();
+    }
+};