feat: nhắc gia hạn QR theo dịch vụ, failover server hosting, CCCD admin, log cấp phát dịch vụ

- Mail campaign: mẫu nhắc gia hạn thanh toán QR, chọn dịch vụ + chu kỳ từng dòng (renewal_services)
- Hosting: nhiều server Plesk cho một gói (service_plan_servers), chuyển server khi server chết
- Admin xem/sửa giấy tờ định danh khách, tuỳ chọn gia hạn cho khách, nhật ký cấp phát dịch vụ
- Đánh dấu mẫu email dịch vụ là non-marketing

Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>

app/Jobs/VirtualMachine/Create/CreateVirtualMachineJob.php

@@ -28,6 +28,7 @@ use Illuminate\Queue\InteractsWithQueue;
 use Illuminate\Queue\SerializesModels;
 use RuntimeException;
 use Throwable;
+use App\Support\ServiceProvisionLog;
 
 class CreateVirtualMachineJob implements ShouldQueue
 {
@@ -70,6 +71,8 @@ class CreateVirtualMachineJob implements ShouldQueue
                 ['customer_id' => $customerId, 'status' => 'running'],
             );
 
+            ServiceProvisionLog::forOrderItem($this->item->id, 'provision_started', $this->isRetry ? 'Bắt đầu khởi tạo lại máy chủ' : 'Bắt đầu khởi tạo máy chủ', ['is_retry' => $this->isRetry]);
+
             $vmLogger->step('Create VM job started', [
                 'order_item_id' => $this->item->id,
                 'is_retry'      => $this->isRetry,
@@ -110,6 +113,8 @@ class CreateVirtualMachineJob implements ShouldQueue
 
             $this->item->server_name = $combinedName;
 
+            ServiceProvisionLog::forOrderItem($this->item->id, 'provision_step', 'Đã giữ IP và bắt đầu clone VM', ['ip' => $reservedIp]);
+
             $vmLogger->step('IP reserved for VM', [
                 'order_item_id' => $this->item->id,
                 'ip'            => $reservedIp,
@@ -226,6 +231,8 @@ class CreateVirtualMachineJob implements ShouldQueue
 
             $adminDetail = $e instanceof VmProvisionException ? $e->adminDetail : $e->getMessage();
 
+            ServiceProvisionLog::forOrderItem($this->item->id, 'provision_failed', 'Khởi tạo máy chủ thất bại — ' . $adminDetail, ['stage' => 'create_vm']);
+
             $vmLogger->exception('Create VM job failed', $e, [
                 'order_item_id' => $this->item->id,
                 'is_retry'      => $this->isRetry,

app/Jobs/VirtualMachine/Provision/AssignIpToGuestJob.php

@@ -22,6 +22,7 @@ use Illuminate\Queue\InteractsWithQueue;
 use Illuminate\Queue\SerializesModels;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Log;
+use App\Support\ServiceProvisionLog;
 
 use App\Jobs\VirtualMachine\Provision\Concerns\ManagesIpReservation;
 /**
@@ -228,6 +229,8 @@ class AssignIpToGuestJob implements ShouldQueue
                 'attempt'          => $attempt,
             ]);
 
+            ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_step', 'Đã gán IP cho máy chủ', ['ip' => $ip]);
+
             // CPU/RAM config was already applied by UpdateVmConfigJob before IP assignment.
             ChangePasswordViaVsphereJob::dispatch(
                 $this->moduleVmwareId,
@@ -247,6 +250,7 @@ class AssignIpToGuestJob implements ShouldQueue
 
         ModuleVmware::where('id', $this->moduleVmwareId)->update(['status' => 0]);
         Service::where('vm_id', $this->moduleVmwareId)->update(['status' => 'failed']);
+        ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_failed', "Gán IP thất bại sau {$maxAttempts} lần thử", ['stage' => 'assign_ip']);
 
         // Notify admin via Telegram with order/customer context
         try {
@@ -311,6 +315,7 @@ class AssignIpToGuestJob implements ShouldQueue
 
         ModuleVmware::where('id', $this->moduleVmwareId)->update(['status' => 0]);
         Service::where('vm_id', $this->moduleVmwareId)->update(['status' => 'failed']);
+        ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_failed', 'Gán IP thất bại — ' . $e->getMessage(), ['stage' => 'assign_ip']);
     }
 
     // ─────────────────────────────────────────────────────────────────────────

app/Jobs/VirtualMachine/Provision/ChangePasswordViaVsphereJob.php

@@ -16,6 +16,7 @@ use Illuminate\Foundation\Bus\Dispatchable;
 use Illuminate\Queue\InteractsWithQueue;
 use Illuminate\Queue\SerializesModels;
 use Illuminate\Support\Facades\Log;
+use App\Support\ServiceProvisionLog;
 
 /**
  * ChangePasswordViaVsphereJob
@@ -91,6 +92,8 @@ class ChangePasswordViaVsphereJob implements ShouldQueue
         // Provisioning complete — activate the service record
         Service::where('vm_id', $this->moduleVmwareId)->update(['status' => 'active']);
 
+        ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_step', 'Đã đặt mật khẩu máy chủ');
+
         // [8] Send credentials email — IP + new password are both ready at this point
         SendVmCredentialsEmailJob::dispatch($this->moduleVmwareId);
 
@@ -112,6 +115,7 @@ class ChangePasswordViaVsphereJob implements ShouldQueue
 
         ModuleVmware::where('id', $this->moduleVmwareId)->update(['status' => 0]);
         Service::where('vm_id', $this->moduleVmwareId)->update(['status' => 'failed']);
+        ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_failed', 'Đặt mật khẩu máy chủ thất bại — ' . $e->getMessage(), ['stage' => 'set_password']);
     }
 
     // ─────────────────────────────────────────────────────────────────────────

app/Jobs/VirtualMachine/Provision/RetryProvisioningOrchestrator.php

@@ -18,6 +18,7 @@ use Illuminate\Queue\InteractsWithQueue;
 use Illuminate\Queue\SerializesModels;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Log;
+use App\Support\ServiceProvisionLog;
 
 /**
  * RetryProvisioningOrchestrator
@@ -337,6 +338,8 @@ class RetryProvisioningOrchestrator implements ShouldQueue
 
         $service->save();
 
+        ServiceProvisionLog::record($service, 'provision_completed', 'Khởi tạo lại hoàn tất — dịch vụ đã hoạt động', ['ip' => $moduleVmware->ip]);
+
         if (!$moduleVmware->service_id) {
             $moduleVmware->update(['service_id' => $service->id]);
         }

app/Jobs/VirtualMachine/Provision/SendVmCredentialsEmailJob.php

@@ -19,6 +19,7 @@ use Illuminate\Queue\InteractsWithQueue;
 use Illuminate\Queue\SerializesModels;
 use Illuminate\Support\Facades\DB;
 use Illuminate\Support\Facades\Log;
+use App\Support\ServiceProvisionLog;
 
 /**
  * SendVmCredentialsEmailJob
@@ -154,6 +155,8 @@ class SendVmCredentialsEmailJob implements ShouldQueue
                     'service_id' => $service->id,
                 ]);
 
+                ServiceProvisionLog::record($service, 'provision_completed', 'Khởi tạo hoàn tất — dịch vụ đã hoạt động', ['ip' => $vm->ip]);
+
                 Log::info('SendVmCredentialsEmailJob: service activated', [
                     'module_vmware_id' => $vm->id,
                     'service_id'       => $service->id,

app/Jobs/VirtualMachine/Provision/UpdateVmConfigJob.php

@@ -22,6 +22,7 @@ use Illuminate\Queue\InteractsWithQueue;
 use Illuminate\Queue\SerializesModels;
 use App\Support\TlsHttpClientFactory;
 use Illuminate\Support\Facades\Log;
+use App\Support\ServiceProvisionLog;
 
 /**
  * UpdateVmConfigJob
@@ -208,6 +209,10 @@ class UpdateVmConfigJob implements ShouldQueue
 
         $moduleVmware->update(['cpu' => $totalCpu, 'ram_mb' => $totalRam * 1024]);
 
+        if (! $isManualOverride) {
+            ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_step', "Đã cấu hình CPU/RAM ({$totalCpu} vCPU, {$totalRam} GB)");
+        }
+
         if ($isManualOverride) {
             $this->syncServiceAddons($moduleVmware, $totalCpu, $totalRam, $logger);
             return;
@@ -227,6 +232,7 @@ class UpdateVmConfigJob implements ShouldQueue
 
         ModuleVmware::where('id', $this->moduleVmwareId)->update(['status' => 0]);
         Service::where('vm_id', $this->moduleVmwareId)->update(['status' => 'failed']);
+        ServiceProvisionLog::forVm($this->moduleVmwareId, 'provision_failed', 'Cấu hình CPU/RAM thất bại — ' . $e->getMessage(), ['stage' => 'update_config']);
 
         try {
             $telegram = app(Telegram::class);