feat: add GeneratesUniqueSlug class for unique slug generation

feat: create PostCategoryFactory for generating post category data

feat: create PostFactory for generating post data

feat: add retry_requested_at column to services table

feat: add vcenter provisioning fields to products table

feat: add module_host_id to os table

feat: create email_notification_templates table for email templates

feat: add scenario and format fields to template table

feat: add admin fields to transactions table

fix: update ticket table columns and types

feat: add uuid to ticket table and backfill existing records

fix: make ticket_reply user_id nullable

feat: create notifications table for user notifications

fix: make ticket uuid nullable

feat: create post_categories table for blog categories

feat: create posts table for blog posts

feat: add invoice email template for PDF generation

database/factories/PostCategoryFactory.php

@@ -0,0 +1,29 @@
+<?php
+
+namespace Database\Factories;
+
+use App\Models\PostCategory;
+use Illuminate\Database\Eloquent\Factories\Factory;
+use Illuminate\Support\Str;
+
+/**
+ * @extends Factory<PostCategory>
+ */
+class PostCategoryFactory extends Factory
+{
+    protected $model = PostCategory::class;
+
+    public function definition(): array
+    {
+        $name = $this->faker->unique()->words(2, true);
+
+        return [
+            'name' => Str::title($name),
+            'slug' => Str::slug($name),
+            'description' => $this->faker->sentence(),
+            'icon' => null,
+            'sort_order' => $this->faker->numberBetween(0, 10),
+            'status' => $this->faker->randomElement(['active', 'inactive']),
+        ];
+    }
+}

database/factories/PostFactory.php

@@ -0,0 +1,37 @@
+<?php
+
+namespace Database\Factories;
+
+use App\Models\Post;
+use App\Models\PostCategory;
+use Illuminate\Database\Eloquent\Factories\Factory;
+use Illuminate\Support\Str;
+
+/**
+ * @extends Factory<Post>
+ */
+class PostFactory extends Factory
+{
+    protected $model = Post::class;
+
+    public function definition(): array
+    {
+        $title = $this->faker->unique()->sentence(6);
+
+        return [
+            'post_category_id' => PostCategory::factory(),
+            'title' => $title,
+            'slug' => Str::slug($title),
+            'excerpt' => $this->faker->sentence(),
+            'content' => '<p>' . implode('</p><p>', $this->faker->paragraphs(4)) . '</p>',
+            'thumbnail' => null,
+            'status' => $this->faker->randomElement(['draft', 'published', 'hidden']),
+            'is_featured' => $this->faker->boolean(20),
+            'view_count' => $this->faker->numberBetween(0, 3000),
+            'reading_time' => $this->faker->numberBetween(2, 12),
+            'meta_title' => $title,
+            'meta_description' => $this->faker->sentence(),
+            'published_at' => now(),
+        ];
+    }
+}

database/migrations/2026_05_21_000001_add_retry_requested_at_to_services_table.php

@@ -0,0 +1,23 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('services', function (Blueprint $table) {
+            $table->timestamp('retry_requested_at')->nullable()->after('cancelled_at')->index()
+                ->comment('Set once when customer requests provisioning retry');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('services', function (Blueprint $table) {
+            $table->dropColumn('retry_requested_at');
+        });
+    }
+};

database/migrations/2026_05_21_140000_add_vcenter_provisioning_to_products_table.php

@@ -0,0 +1,35 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('products', function (Blueprint $table) {
+            $table->unsignedBigInteger('module_host_id')->nullable()->after('module_ip_address');
+            $table->unsignedBigInteger('module_datastore_id')->nullable()->after('module_host_id');
+
+            $table->foreign('module_host_id')
+                ->references('id')
+                ->on('module_host')
+                ->nullOnDelete();
+
+            $table->foreign('module_datastore_id')
+                ->references('id')
+                ->on('module_datastore')
+                ->nullOnDelete();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('products', function (Blueprint $table) {
+            $table->dropForeign(['module_host_id']);
+            $table->dropForeign(['module_datastore_id']);
+            $table->dropColumn(['module_host_id', 'module_datastore_id']);
+        });
+    }
+};

database/migrations/2026_05_21_150000_add_module_host_id_to_os_table.php

@@ -0,0 +1,27 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('os', function (Blueprint $table) {
+            $table->unsignedBigInteger('module_host_id')->nullable()->after('template_id');
+            $table->foreign('module_host_id')
+                ->references('id')
+                ->on('module_host')
+                ->nullOnDelete();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('os', function (Blueprint $table) {
+            $table->dropForeign(['module_host_id']);
+            $table->dropColumn('module_host_id');
+        });
+    }
+};

database/migrations/2026_05_21_160000_create_email_notification_templates_table.php

@@ -0,0 +1,28 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('email_notification_templates', function (Blueprint $table) {
+            $table->id();
+            $table->string('name');
+            $table->string('type')->default('invoice_notification'); // invoice_notification | vm_credentials
+            $table->string('subject');
+            $table->string('header_color', 20)->default('#1a56db');
+            $table->string('header_title')->default('Thông báo hóa đơn');
+            $table->json('blocks'); // array of block configs
+            $table->boolean('is_active')->default(true);
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('email_notification_templates');
+    }
+};

database/migrations/2026_05_21_170000_add_scenario_to_template_table.php

@@ -0,0 +1,53 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+use Illuminate\Support\Facades\DB;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('template', function (Blueprint $table) {
+            // scenario: tình huống sử dụng template này
+            $table->string('scenario', 50)->nullable()->after('type_id')
+                ->comment('vm_credentials | renewal_reminder | news_notification | invoice_pdf');
+            // format: loại nội dung
+            $table->enum('format', ['html', 'json'])->default('html')->after('scenario');
+            // với email template: chọn invoice PDF template đính kèm
+            $table->unsignedBigInteger('invoice_template_id')->nullable()->after('format');
+            $table->foreign('invoice_template_id')
+                ->references('id')->on('template')->nullOnDelete();
+        });
+
+        // Seed default setting keys for email scenario assignments
+        $setting = DB::table('setting')->where('key', 'email_settings')->first();
+        if (!$setting) {
+            DB::table('setting')->insert([
+                'key'        => 'email_settings',
+                'value'      => json_encode([
+                    'vm_template_id'       => 2,
+                    'renewal_template_id'  => 6,
+                    'news_template_id'     => null,
+                    'invoice_template_id'  => null,
+                ]),
+                'created_at' => now(),
+                'updated_at' => now(),
+            ]);
+        }
+
+        // Tag existing templates with scenario
+        DB::table('template')->where('id', 2)->update(['scenario' => 'vm_credentials']);
+        DB::table('template')->where('id', 6)->update(['scenario' => 'renewal_reminder']);
+    }
+
+    public function down(): void
+    {
+        Schema::table('template', function (Blueprint $table) {
+            $table->dropForeign(['invoice_template_id']);
+            $table->dropColumn(['scenario', 'format', 'invoice_template_id']);
+        });
+        DB::table('setting')->where('key', 'email_settings')->delete();
+    }
+};

database/migrations/2026_05_21_180000_add_admin_fields_to_transactions_table.php

@@ -0,0 +1,23 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration {
+    public function up(): void
+    {
+        Schema::table('transactions', function (Blueprint $table) {
+            $table->foreignId('user_id')->nullable()->after('customer_id')->constrained('user')->nullOnDelete();
+            $table->text('note')->nullable()->after('status');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('transactions', function (Blueprint $table) {
+            $table->dropConstrainedForeignId('user_id');
+            $table->dropColumn('note');
+        });
+    }
+};

database/migrations/2026_05_23_114349_alter_ticket_table_fix_columns.php

@@ -0,0 +1,32 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        // Migrate existing integer status values before changing column type
+        DB::statement("UPDATE ticket SET status = 'open' WHERE status = '1'");
+        DB::statement("UPDATE ticket SET status = 'closed' WHERE status = '0'");
+
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->string('ticket_num', 50)->nullable()->change();
+            $table->string('status', 20)->default('open')->change();
+        });
+    }
+
+    public function down(): void
+    {
+        DB::statement("UPDATE ticket SET status = '1' WHERE status IN ('open','pending')");
+        DB::statement("UPDATE ticket SET status = '0' WHERE status IN ('closed','resolved')");
+
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->integer('ticket_num')->nullable()->change();
+            $table->tinyInteger('status')->default(1)->change();
+        });
+    }
+};

database/migrations/2026_05_23_115634_add_uuid_to_ticket_table.php

@@ -0,0 +1,35 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Schema;
+use Illuminate\Support\Str;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->char('uuid', 36)->nullable()->unique()->after('id');
+        });
+
+        // Backfill UUID v7 for existing rows
+        DB::table('ticket')->whereNull('uuid')->orderBy('id')->each(function ($row) {
+            DB::table('ticket')
+                ->where('id', $row->id)
+                ->update(['uuid' => (string) Str::uuid()]);
+        });
+
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->char('uuid', 36)->nullable(false)->change();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->dropColumn('uuid');
+        });
+    }
+};

database/migrations/2026_05_23_160000_make_ticket_reply_user_id_nullable.php

@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('ticket_reply', function (Blueprint $table) {
+            $table->unsignedBigInteger('user_id')->nullable()->change();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('ticket_reply', function (Blueprint $table) {
+            $table->unsignedBigInteger('user_id')->nullable(false)->change();
+        });
+    }
+};

database/migrations/2026_05_23_170000_create_notifications_table.php

@@ -0,0 +1,33 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('notifications', function (Blueprint $table) {
+            $table->id();
+            $table->string('recipient_type', 20); // admin | client
+            $table->unsignedBigInteger('recipient_id');
+            $table->string('type', 50); // ticket_reply | deposit_success
+            $table->string('title');
+            $table->text('body')->nullable();
+            $table->string('link')->nullable();
+            $table->boolean('is_read')->default(false);
+            $table->timestamp('read_at')->nullable();
+            $table->json('data')->nullable();
+            $table->timestamps();
+
+            $table->index(['recipient_type', 'recipient_id', 'is_read']);
+            $table->index(['recipient_type', 'recipient_id', 'created_at']);
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('notifications');
+    }
+};

database/migrations/2026_05_23_170846_make_ticket_uuid_nullable.php

@@ -0,0 +1,28 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->uuid('uuid')->nullable()->default(null)->change();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::table('ticket', function (Blueprint $table) {
+            $table->uuid('uuid')->nullable(false)->change();
+        });
+    }
+};

database/migrations/2026_05_25_000001_create_post_categories_table.php

@@ -0,0 +1,28 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('post_categories', function (Blueprint $table) {
+            $table->id();
+            $table->string('name');
+            $table->string('slug')->unique();
+            $table->text('description')->nullable();
+            $table->string('icon')->nullable();
+            $table->integer('sort_order')->default(0);
+            $table->enum('status', ['active', 'inactive'])->default('active');
+            $table->softDeletes();
+            $table->timestamps();
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('post_categories');
+    }
+};

database/migrations/2026_05_25_000002_create_posts_table.php

@@ -0,0 +1,39 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::create('posts', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('post_category_id')->constrained('post_categories');
+            $table->string('title');
+            $table->string('slug')->unique();
+            $table->text('excerpt')->nullable();
+            $table->longText('content');
+            $table->string('thumbnail')->nullable();
+            $table->enum('status', ['draft', 'published', 'hidden'])->default('draft');
+            $table->boolean('is_featured')->default(false);
+            $table->unsignedBigInteger('view_count')->default(0);
+            $table->unsignedInteger('reading_time')->nullable();
+            $table->string('meta_title')->nullable();
+            $table->text('meta_description')->nullable();
+            $table->timestamp('published_at')->nullable();
+            $table->softDeletes();
+            $table->timestamps();
+
+            $table->index(['status', 'published_at']);
+            $table->index(['post_category_id', 'status']);
+            $table->index(['is_featured', 'status']);
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::dropIfExists('posts');
+    }
+};