feat: add GeneratesUniqueSlug class for unique slug generation

feat: create PostCategoryFactory for generating post category data

feat: create PostFactory for generating post data

feat: add retry_requested_at column to services table

feat: add vcenter provisioning fields to products table

feat: add module_host_id to os table

feat: create email_notification_templates table for email templates

feat: add scenario and format fields to template table

feat: add admin fields to transactions table

fix: update ticket table columns and types

feat: add uuid to ticket table and backfill existing records

fix: make ticket_reply user_id nullable

feat: create notifications table for user notifications

fix: make ticket uuid nullable

feat: create post_categories table for blog categories

feat: create posts table for blog posts

feat: add invoice email template for PDF generation

app/Http/Resources/Api/Ticket/TicketResource.php

@@ -0,0 +1,31 @@
+<?php
+
+namespace App\Http\Resources\Api\Ticket;
+
+use Illuminate\Http\Request;
+use Illuminate\Http\Resources\Json\JsonResource;
+
+class TicketResource extends JsonResource
+{
+    public function toArray(Request $request): array
+    {
+        return [
+            'id'          => $this->id,
+            'ticket_num'  => $this->ticket_num,
+            'subject'     => $this->subject,
+            'description' => $this->description,
+            'status'      => $this->status,
+            'room'        => $this->room,
+            'data'        => $this->data ? (is_string($this->data) ? json_decode($this->data, true) : $this->data) : null,
+            'customer_id' => $this->customer_id,
+            'customer'    => $this->whenLoaded('customer', fn() => [
+                'id'       => $this->customer->id,
+                'fullname' => $this->customer->fullname,
+                'email'    => $this->customer->email,
+            ]),
+            'replies'     => TicketReplyResource::collection($this->whenLoaded('reply')),
+            'created_at'  => $this->created_at,
+            'updated_at'  => $this->updated_at,
+        ];
+    }
+}