update vm ticket

This commit is contained in:
baodev0
2026-07-14 17:03:38 +07:00
parent f035730a44
commit 401dcc8783
24 changed files with 950 additions and 31 deletions
@@ -0,0 +1,83 @@
<!DOCTYPE html>
<html lang="vi">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Thông báo ticket mới</title>
<style>
* { box-sizing: border-box; }
body { font-family: 'Segoe UI', Arial, sans-serif; background: #f0f4f8; margin: 0; padding: 0; }
.wrapper { max-width: 620px; margin: 30px auto; }
.card { background: #fff; border-radius: 12px; overflow: hidden; box-shadow: 0 4px 20px rgba(0,0,0,0.08); }
.header { background: linear-gradient(135deg, #f06824 0%, #e05510 100%); padding: 36px 40px; text-align: center; }
.header .icon { font-size: 48px; margin-bottom: 12px; }
.header h1 { color: #fff; margin: 0 0 6px; font-size: 22px; font-weight: 700; }
.header p { color: #fde8d8; margin: 0; font-size: 14px; }
.body { padding: 36px 40px; }
.section-label { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em; color: #9ca3af; margin: 24px 0 10px; }
.section-label:first-child { margin-top: 0; }
.info-table { width: 100%; border-collapse: collapse; background: #f9fafb; border: 1px solid #e5e7eb; border-radius: 8px; overflow: hidden; }
.info-table td { padding: 10px 16px; font-size: 14px; border-bottom: 1px solid #f3f4f6; }
.info-table tr:last-child td { border-bottom: none; }
.info-table td:first-child { color: #6b7280; width: 45%; }
.info-table td:last-child { font-weight: 600; color: #111827; }
.desc-box { background: #fff7f3; border: 1.5px solid #fcd9c5; border-radius: 10px; padding: 16px 20px; margin-top: 10px; font-size: 14px; color: #374151; line-height: 1.6; white-space: pre-wrap; word-break: break-word; }
.cta { text-align: center; margin: 28px 0 4px; }
.cta a { display: inline-block; background: #f06824; color: #fff; text-decoration: none; padding: 12px 32px; border-radius: 8px; font-size: 15px; font-weight: 700; letter-spacing: 0.02em; }
.footer { text-align: center; padding: 20px 40px; border-top: 1px solid #f3f4f6; font-size: 12px; color: #9ca3af; }
</style>
</head>
<body>
<div class="wrapper">
<div class="card">
<div class="header">
<div class="icon">🎫</div>
<h1>Ticket mới cần xử lý</h1>
<p>Ticket #{{ $ticketNum ?? 'N/A' }}</p>
</div>
<div class="body">
<div class="section-label">Thông tin ticket</div>
<table class="info-table">
<tr>
<td>Mã ticket</td>
<td>#{{ $ticketNum ?? 'N/A' }}</td>
</tr>
<tr>
<td>Tiêu đề</td>
<td>{{ $subject ?? 'N/A' }}</td>
</tr>
<tr>
<td>Phòng ban</td>
<td>{{ $room ?? 'N/A' }}</td>
</tr>
</table>
<div class="section-label">Thông tin khách hàng</div>
<table class="info-table">
<tr>
<td>Khách hàng</td>
<td>{{ $customerName ?? 'N/A' }}</td>
</tr>
<tr>
<td>Email khách</td>
<td>{{ $customerEmail ?? 'N/A' }}</td>
</tr>
</table>
<div class="section-label">Nội dung</div>
<div class="desc-box">{{ mb_substr($description ?? '', 0, 500) }}{{ mb_strlen($description ?? '') > 500 ? '…' : '' }}</div>
<div class="cta">
<a href="{{ $ticketUrl }}">Xem ticket</a>
</div>
</div>
<div class="footer">
© {{ date('Y') }} Portal Admin — Hệ thống quản lý dịch vụ<br>
Email này được gửi tự động. Vui lòng không trả lời.
</div>
</div>
</div>
</body>
</html>
@@ -0,0 +1,209 @@
@php
$appName = $appName ?? config('app.name', 'Thế Giới Số');
$fullName = $fullName ?? 'Quý khách';
$supportEmail = $supportEmail ?? 'support@tgs.com.vn';
$supportPhone = $supportPhone ?? '1900. 6119';
@endphp
<table style="border-collapse: collapse; width: 100%; background-color: #efefef;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding: 20px;" align="center" valign="top">
<table style="padding-top: 20px; padding-bottom: 20px; border-collapse: collapse; background-color: #ffffff; width: 700px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr class="NoiDungKM">
<td style="width: 700px;" valign="top">
<table style="border-collapse: collapse; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="background-color: #f06824; padding: 34px 30px 30px; text-align: center; font-family: Arial, Helvetica, sans-serif; color: #ffffff;" align="center" valign="top" bgcolor="#f06824">
<div style="font-size: 42px; line-height: 1; margin-bottom: 12px;">🎫</div>
<h1 style="margin: 0 0 8px; padding: 0; color: #ffffff; font-family: Arial, Helvetica, sans-serif; font-size: 24px; line-height: 1.35; font-weight: 700;">
Yêu cầu hỗ trợ đã được tiếp nhận
</h1>
<div style="font-size: 14px; line-height: 1.6; color: #ffffff;">
Chúng tôi sẽ phản hồi trong thời gian sớm nhất
</div>
</td>
</tr>
<tr class="MXH">
<td style="text-align: center; padding: 0 30px;" align="center" valign="top">
<table style="border-collapse: collapse; background-color: #ffffff; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="height: 15px; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 1.7; color: #000000;" valign="top" height="15">
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left;">Xin chào <strong>{{ $fullName }}</strong>,</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left;">
Chúng tôi đã nhận được yêu cầu hỗ trợ của Quý khách và sẽ xử lý trong thời gian sớm nhất. Dưới đây là thông tin ticket của Quý khách:
</div>
<div style="text-align: left;">&nbsp;</div>
{{-- Ticket info box --}}
<table style="border-collapse: collapse; width: 100%; background-color: #f9f9f9; border: 1px solid #e0e0e0; border-radius: 4px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding: 16px 20px;">
<table style="border-collapse: collapse; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #666666; padding: 4px 0; width: 140px;" valign="top">Mã ticket:</td>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #000000; padding: 4px 0; font-weight: 700;" valign="top">#{{ $ticketNum }}</td>
</tr>
<tr>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #666666; padding: 4px 0;" valign="top">Tiêu đề:</td>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #000000; padding: 4px 0;" valign="top">{{ $subject }}</td>
</tr>
@if($room)
<tr>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #666666; padding: 4px 0;" valign="top">Phòng ban:</td>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #000000; padding: 4px 0;" valign="top">{{ $room }}</td>
</tr>
@endif
<tr>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #666666; padding: 4px 0;" valign="top">Trạng thái:</td>
<td style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; padding: 4px 0;" valign="top">
<span style="background-color: #28a745; color: #ffffff; padding: 2px 8px; border-radius: 3px; font-size: 11px; font-weight: 700;">Đang mở</span>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: center;">
<a style="display: inline-block; background-color: #f06824; color: #ffffff !important; text-decoration: none; padding: 12px 28px; border-radius: 3px; font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-weight: 700;" href="{{ $ticketUrl }}" target="_blank" rel="noopener">
Xem chi tiết ticket
</a>
</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left;">
Đội ngũ hỗ trợ của <strong>{{ $appName }}</strong> sẽ liên hệ với Quý khách qua email hoặc cập nhật trực tiếp trên hệ thống. Cảm ơn Quý khách đã tin tưởng sử dụng dịch vụ của chúng tôi.
</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left; color: #666666; font-size: 13px;">
Email này được gửi tự động. Vui lòng không trả lời email này.
</div>
<div style="text-align: left;">&nbsp;</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr class="CacDV">
<td style="background-color: #f06824; width: 700px; color: #ffffff;" valign="top" bgcolor="#f06824">
<table style="border-collapse: collapse; background-color: #f06824; width: 100%; color: #ffffff;" border="0" cellspacing="0" cellpadding="0" align="left" bgcolor="#f06824">
<tbody>
<tr>
<td style="padding: 0;" width="100%">
<table style="border-collapse: collapse; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="width: 100%; height: 1px; background: #ffffff;" bgcolor="#ffffff" width="100%" height="1"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="height: 10px; color: #ffffff;" valign="top" height="10"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
<tr>
<td style="padding: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-size: 16px; line-height: 150%;" align="center" valign="top">
<table style="border-collapse: collapse; color: #ffffff;" border="0" cellspacing="0" cellpadding="0" align="center">
<tbody>
<tr>
<td style="width: 3%; color: #ffffff;"><span style="color: #ffffff;">&nbsp;</span></td>
<td style="vertical-align: middle; text-align: center; padding: 5px 10px; border: 1px solid #ffffff; color: #ffffff;" valign="top">
<a style="color: #ffffff; font-family: Helvetica, Arial, sans-serif; font-size: 10px; line-height: 1; font-weight: normal; text-transform: uppercase; word-wrap: break-word; text-decoration: none;" href="https://tgs.com.vn/premium-hosting/" target="_blank" rel="noopener"><span style="color: #ffffff;">Premium HOSTING</span></a>
</td>
<td style="width: 3%; color: #ffffff;"><span style="color: #ffffff;">&nbsp;</span></td>
<td style="vertical-align: middle; text-align: center; padding: 5px 10px; border: 1px solid #ffffff; color: #ffffff;" valign="top">
<a style="color: #ffffff; font-family: Helvetica, Arial, sans-serif; font-size: 10px; line-height: 1; font-weight: normal; text-transform: uppercase; word-wrap: break-word; text-decoration: none;" href="https://tgs.com.vn/cloud-server/" target="_blank" rel="noopener"><span style="color: #ffffff;">Cloud SERVER</span></a>
</td>
<td style="width: 3%; color: #ffffff;"><span style="color: #ffffff;">&nbsp;</span></td>
<td style="vertical-align: middle; text-align: center; padding: 5px 10px; border: 1px solid #ffffff; color: #ffffff;" valign="top">
<a style="color: #ffffff; font-family: Helvetica, Arial, sans-serif; font-size: 10px; line-height: 1; font-weight: normal; text-transform: uppercase; word-wrap: break-word; text-decoration: none;" href="https://cloudemail.vn/" target="_blank" rel="noopener"><span style="color: #ffffff;">EMAIL DOANH NGHIỆP</span></a>
</td>
<td style="width: 3%; color: #ffffff;"><span style="color: #ffffff;">&nbsp;</span></td>
<td style="vertical-align: middle; text-align: center; padding: 5px 10px; border: 1px solid #ffffff; color: #ffffff;" valign="top">
<a style="color: #ffffff; font-family: Helvetica, Arial, sans-serif; font-size: 10px; line-height: 1; font-weight: normal; text-transform: uppercase; word-wrap: break-word; text-decoration: none;" href="https://tgs.com.vn/thiet-ke-website/" target="_blank" rel="noopener"><span style="color: #ffffff;">Thiết Kế WEBSITE</span></a>
</td>
<td style="width: 3%; color: #ffffff;"><span style="color: #ffffff;">&nbsp;</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="height: 10px; color: #ffffff;" valign="top" height="10"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
<tr>
<td style="padding: 0;" width="100%">
<table style="border-collapse: collapse; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="width: 100%; height: 1px; background: #ffffff;" bgcolor="#ffffff" width="100%" height="1"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr class="ThongTin">
<td align="center" valign="top" bgcolor="#065d88">
<table style="border-collapse: collapse; background-color: #f06824; border-top: 0; border-bottom: 0; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr style="height: 30px;">
<td style="height: 30px;" valign="top" height="10">&nbsp;</td>
</tr>
<tr style="height: 148px;">
<td style="padding: 0; font-family: Helvetica, Arial, sans-serif; text-decoration: none; color: #e7e7e7; font-size: 16px; font-weight: normal; line-height: 150%; vertical-align: top; text-align: center; height: 148px;" align="center">
<p style="margin: 0; padding: 0; font-family: Helvetica, Arial, sans-serif; color: white; font-size: 11pt; line-height: 200%;">
<span style="color: #ffffff; font-family: 'times new roman', times, serif;"><strong style="font-size: 20px;">CÔNG TY CỔ PHẦN GIẢI PHÁP CÔNG NGHỆ THẾ GIỚI SỐ</strong></span><br>
<span style="color: #ffffff; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Địa chỉ: 128/38 Tân Hương, Phường Phú Thọ Hòa, Thành Phố Hồ Chí Minh</span><br>
<span style="color: #ffffff; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Tel: (028) 7309. 7379 - Tổng đài: {{ $supportPhone }}</span><br>
<span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Email: <span style="color: #ffffff;"><a style="color: #ffffff; text-decoration: none;" href="mailto:{{ $supportEmail }}">{{ $supportEmail }}</a></span></span><br>
<span style="text-decoration: none; font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #ffffff !important;">
<a style="color: #ffffff !important; text-decoration: none;" href="https://www.tgs.com.vn">www.TGS.com.vn</a> &amp;
<a style="color: #ffffff !important; text-decoration: none;" href="https://www.thegioiso.cloud">www.thegioiso.CLOUD</a> &amp;
<a style="color: #ffffff !important; text-decoration: none;" href="https://www.thegioiserver.com">www.thegioiSERVER.com</a> &amp;
<a style="color: #ffffff !important; text-decoration: none;" href="https://www.cloudemail.vn">www.CloudEmail.vn</a>
</span>
</p>
<p style="margin: 0; padding: 0; font-family: Helvetica, Arial, sans-serif; color: white; font-size: 11pt; line-height: 200%;">
<span style="text-decoration: none; font-family: 'times new roman', times, serif; color: #ffffff !important; font-size: 12pt;">
<span style="color: #ffffff; font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt;">
<span style="text-decoration: none; font-family: 'times new roman', times, serif; color: #ffffff !important;">
<span style="font-family: arial, sans-serif;"><strong>🥇Thế Giới Số🥇</strong>- Premium HOSTING • CLOUD • SERVER &amp; WEBSITE | 15+ năm Phụng Sự 🚀</span>
</span>
</span>
</span>
</p>
</td>
</tr>
<tr>
<td style="height: 30px; color: #ffffff;" valign="top" height="30"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
@@ -0,0 +1,190 @@
@php
$appName = $appName ?? config('app.name', 'Thế Giới Số');
$fullName = $fullName ?? 'Quý khách';
$vmName = $vmName ?? '';
$loginUrl = $loginUrl ?? rtrim(config('app.frontend_url', ''), '/') . '/dang-nhap';
$supportEmail = $supportEmail ?? 'support@tgs.com.vn';
$supportPhone = $supportPhone ?? '1900. 6119';
@endphp
<table style="border-collapse: collapse; width: 100%; background-color: #efefef;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding: 20px;" align="center" valign="top">
<table style="padding-top: 20px; padding-bottom: 20px; border-collapse: collapse; background-color: #ffffff; width: 700px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr class="NoiDungKM">
<td style="width: 700px;" valign="top">
<table style="border-collapse: collapse; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="background-color: #f06824; padding: 34px 30px 30px; text-align: center; font-family: Arial, Helvetica, sans-serif; color: #ffffff;" align="center" valign="top" bgcolor="#f06824">
<div style="font-size: 42px; line-height: 1; margin-bottom: 12px;">🔑</div>
<h1 style="margin: 0 0 8px; padding: 0; color: #ffffff; font-family: Arial, Helvetica, sans-serif; font-size: 24px; line-height: 1.35; font-weight: 700;">
Mật khẩu VM đã được thay đổi
</h1>
<div style="font-size: 14px; line-height: 1.6; color: #ffffff;">
Mật khẩu máy chủ ảo của bạn đã được cập nhật thành công
</div>
</td>
</tr>
<tr class="MXH">
<td style="text-align: center; padding: 0 30px;" align="center" valign="top">
<table style="border-collapse: collapse; background-color: #ffffff; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="height: 15px; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 1.7; color: #000000;" valign="top" height="15">
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left;">Xin chào <strong>{{ $fullName }}</strong>,</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left;">
Mật khẩu đăng nhập vào máy chủ ảo (VM) của bạn tại <strong>{{ $appName }}</strong> đã được thay đổi thành công.
</div>
<div style="text-align: left;">&nbsp;</div>
<table style="border-collapse: collapse; width: 100%; background-color: #f9fafb; border: 1px dashed #d1d5db; border-radius: 6px;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="padding: 14px 18px; font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: 1.8; color: #000000;">
<div>Máy chủ: <strong style="font-family: 'Menlo','Consolas',monospace; color: #111827;">{{ $vmName }}</strong></div>
<div>Trạng thái: <strong style="color: #16a34a;">Đổi mật khẩu thành công ✓</strong></div>
</td>
</tr>
</tbody>
</table>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left;">
Bạn có thể đăng nhập vào cổng quản lý để kiểm tra trạng thái dịch vụ.
</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: center;">
<a style="display: inline-block; background-color: #f06824; color: #ffffff !important; text-decoration: none; padding: 12px 28px; border-radius: 3px; font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-weight: 700;" href="{{ $loginUrl }}" target="_blank" rel="noopener">
Đăng nhập ngay
</a>
</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left; color: #6b7280; font-size: 13px;">
Nếu bạn không thực hiện thao tác này, vui lòng liên hệ ngay với chúng tôi qua <strong>{{ $supportEmail }}</strong> hoặc <strong>{{ $supportPhone }}</strong>.
</div>
<div style="text-align: left;">&nbsp;</div>
<div style="text-align: left; color: #666666; font-size: 13px;">
Email này được gửi tự động. Vui lòng không trả lời email này.
</div>
<div style="text-align: left;">&nbsp;</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr class="CacDV">
<td style="background-color: #f06824; width: 700px; color: #ffffff;" valign="top" bgcolor="#f06824">
<table style="border-collapse: collapse; background-color: #f06824; width: 100%; color: #ffffff;" border="0" cellspacing="0" cellpadding="0" align="left" bgcolor="#f06824">
<tbody>
<tr>
<td style="padding: 0;" width="100%">
<table style="border-collapse: collapse; width: 100%;" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td style="width: 100%; height: 1px; background: #ffffff;" bgcolor="#ffffff" width="100%" height="1"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="height: 10px; color: #ffffff;" valign="top" height="10"><span style="font-size: 14px; color: #ffffff;">&nbsp;</span></td>
</tr>
<tr>
<td style="padding: 0; text-align: left; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-size: 16px; line-height: 150%;" align="center" valign="top">
<table style="border-collapse: collapse; color: #ffffff;" border="0" cellspacing="0" cellpadding="0" align="center">
<tbody>
<tr>
<td style="width: 3%; color: #ffffff;"><span style="color: #ffffff;">&nbsp;</span></td>
<td style="vertical-align: middle; text-align: center; padding: 5px 10px; border: 1px solid #ffffff; color: #ffffff;" valign="top">
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