feat: harden admin auth and ticket workflows

- add rotating admin refresh tokens and password gates\n- expand ticket galleries, exports, and client resources\n- improve IP allocation auditing and dashboard data\n- enforce encrypted client access tokens on public routes

app/Mail/Admin/TicketAdminNotification.php

@@ -3,6 +3,7 @@
 namespace App\Mail\Admin;
 
 use App\Mail\TemplateMailable;
+use App\Support\MailGlobals;
 use Illuminate\Bus\Queueable;
 use Illuminate\Contracts\Queue\ShouldQueue;
 use Illuminate\Queue\SerializesModels;
@@ -28,11 +29,11 @@ class TicketAdminNotification extends TemplateMailable implements ShouldQueue
         return [
             'ticket_num'    => $this->ticket->ticket_num,
             'subject_text'  => $this->ticket->subject,
-            'room'          => $this->ticket->room ?? 'N/A',
-            'customer_name' => trim($this->customer->firstname . ' ' . $this->customer->lastname) ?: 'N/A',
+            'room'          => $this->ticket->roomLabel() ?? 'N/A',
+            'customer_name' => $this->customer->fullname ?: 'N/A',
             'customer_email'=> $this->customer->email,
             'description'   => mb_substr($description, 0, 500) . (mb_strlen($description) > 500 ? '…' : ''),
-            'ticket_url'    => config('app.frontend_url') . '/tickets/' . $this->ticket->ticket_num,
+            'ticket_url'    => MailGlobals::frontendUrl() . '/tickets/' . $this->ticket->ticket_num,
         ];
     }
 }